Top 6 Qualities and Traits of An all Centre Industry Agent in a BPO Industry

912 ViewsCall centre agents generally have high turnover rates. Turnover rates with more than 20% are considered to be low with some of the call centres having distinction of achieving 100 percent turnovers. It’s never to see why, the work is generally considered to be stressful, the pay is low, and the most important career […]